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06-Feb-2019

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You Don’t Have Weaknesses, Just Overdone Strengths

The theory of overdone strengths

10-Dec-2018

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Why thinking negatively isn't always a bad thing

Contrary to what you've always been told, thinking negatively can very much be a good thing.

18-Oct-2018

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Tips for managing seasonal workers

During the Christmas holiday season, businesses of many types employ seasonal or casual workers to meet extra demands. Often these workers are hard-working young people who have travelled from overseas, bringing with them their own language and culture. This international melting-pot makes for a fun and productive work environment, although it can also present challenges.

28-Jun-2018 Debtor Daddy

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8 Reasons Why You Should Outsource

Outsourcing ‘business as usual’ tasks can bring focus and efficiencies your business needs in order to succeed in today’s fast paced environment. A new level of agility and access to quality analytics and expertise can be brought into your business. To get ahead of the competition, consider outsourcing.

29-May-2018 Vend

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How to Start a Private Label: A Chat with Sarah Ferrence of Mod. Merchant

Have you ever considered selling private label products? If so, keep reading. For this post, we caught up with Sarah Ferrence, the founder of Mod. Merchant, a firm that helps retailers and wholesalers adapt and grow their businesses in the new era of retail.

27-May-2018 Unleashed

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Get Your Staff Ready for Cloud-Based Software

Shifting data, systems and the inner workings of a business onto the cloud can be a big move. However, it’s hard to stay away from the cloud these days; the applications of cloud-based software are seemingly endless.

26-Apr-2018 Vend

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7 Examples of Good Customer Service in Retail (and How to Apply Them to Your Stores)

While there are many things that can affect the in-store experience (e.g. products, prices, store environment, etc.) customer service is always going to be one of the top factors that impact how shoppers perceive your brand.

26-Apr-2018 Vend

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How to Train, Manage and Motivate Part-Time Retail Staff

There were almost 5 million retail sales jobs in the U.S. in 2016. Those workers, both full- and part-time, represent a sizeable chunk of the workforce, and they’re also a key component to every growing retail business. (post by Alexandra Sheehan)

25-Apr-2018 Vend

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How to Prevent and Handle Internal Theft in Retail Stores

When thinking about threats to your retail store, shoplifting is probably number one, right? The idea of someone swiping hundreds of dollars of products into a giant bag and walking out with them is horrifying, isn’t it? (post by Cara Wood)

25-Apr-2018 Vend

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The Retailer’s Guide to Cashier Training: Getting People up to Speed with Your POS

Perhaps the most important part of retail is the moment of the transaction — when money transfers from the customer to the cashier. (post by Cara Wood)

29-Mar-2018 Unleashed

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Women in Tech – It All Adds Up!

Recruiting more women into roles within the technology sector continues to be to a major challenge for employers. In the UK technology sector, only 15% of people working in STEM roles are female, and women hold only 5% of tech leadership positions.

28-Mar-2018 Employment Hero

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How to recognize and prevent sexual harassment in your office

The Harvey Weinstein scandal is back in the news this week – and it’s a reminder that we should seriously think about how we recognize and prevent sexual harassment in the workplace.

27-Mar-2018 Employment Hero

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Learn how to create business values in just 5 simple steps

When it comes to creating a vibrant company, values are absolutely foundational – in fact, they’re one of the most visible aspects of any company culture.

26-Feb-2018 Employment Hero

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Handle conflict like a pro: essential team conflict management examples and tips

Conflicts are inevitable, even in the most engaged of workplaces. Regardless of the source of the conflict, if they are left unresolved, conflicts can quickly impact employee morale and productivity.

25-Feb-2018 Employment Hero

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Are employee benefits the key to attracting and retaining employees?

Free healthy meals at work, discounted travel, opportunities for personal development and study, flexible working, and paid time off for volunteering – these are just some of the compelling employee benefits that leading company’s offer.

25-Feb-2018 Vend

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How to Deal with Difficult Customers: Nine Proven Tips for Retailers

Dealing with difficult customers can be… well, difficult, but it doesn’t have to be. With the right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed.

25-Feb-2018 Spotlight Reporting

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The Power of Customer Success

Customer Success is one of the most important strategic priorities at Spotlight Reporting. The more we learn about Customer Success principles, strategy and practice, the more we can see the powerful resonance this could have for accountants in practice.

17-Jan-2018 Employment Hero

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4 Essential employee engagement trends for 2018

Creating a highly-engaged workforce and a thriving workplace continues to be a major focus for all HR managers. And the reason is simple.

19-Dec-2017 Unleashed

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The Value of Workplace Training

Training in the workplace is a very valuable and important component of running a successful business.

22-Nov-2017 Employment Hero

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Make sure you don’t overlook this critical step in your employee onboarding process

So, you’re doing your homework on employee onboarding and preparing new starter kits infused with your company’s values. You also want to mastermind an onboarding process that even the tech giants would be proud of.

22-Nov-2017 Employment Innovations

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Why, How and When To Use a Fixed Term Contract

Many businesses in the building, civil and mining and professional services industries in particular, underestimate the benefit of a well-constructed employment contract.

29-Oct-2017 Unleashed

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Workplace training – what’s in it for the company?

Workplace training is an important part of company work life which, as expensive as it may be, is a necessary means to a skilled workforce.

27-Oct-2017 Employment Hero

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Get your HR processes sorted with these 4 easy HR hacks

If the business you work in is anything like other small businesses, then your role of office manager means you handle just about anything!

17-Oct-2017 Employment Hero

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Get your new employees off to a great start with this onboarding checklist

As we mentioned in a previous post, putting on new staff comes with a mountain of onboarding paperwork. But, that certainly doesn’t mean your new starter’s first day should be all about filling in forms.

28-Sep-2017 SimPRO

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You gotta dig the No Dig method

Dennis Yarrow began Yarrow Plumbing back in 2003. Before that, he cut his teeth in the plumbing industry working in Papua New Guinea where he learned how to manage a team of 50 (and some other life skills he hadn’t bargained for).

27-Sep-2017 Employment Hero

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4 Tell tale signs that you need a new HR system

These days, managing HR in a growing business is a constant task. As an HR manager, you’re probably overloaded with work and you never seem to get to the bottom of it all.

27-Sep-2017 Unleashed

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Teamwork: A Key Ingredient For A Successful Business

Aside from efficient inventory management, teamwork is an incredibly important component of the ‘successful business’ recipe and if left out, the result can be a real flop.

28-Aug-2017 GoRoster

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Five ways to build a happy team

We have spoken to hundreds of business owners and thousands of their employees over the last twelve years.

28-Aug-2017 GoRoster

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Get ready! The millennials are coming…

Millennials – young people born between the 1980s and early 2000s – make up an increasingly large proportion of drinking-age customers. It’s important that good hospitality businesses understand that.

27-Aug-2017 Employment Hero

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4 tell-tale signs you need an HR manager right now

No one ever starts a business with the intention of spending most of their time tied up in the administrative tasks that come with operating one.

29-Jul-2017 Employment Hero

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4 employee wellness ideas that your employees will love but don’t cost a fortune

The thing is, employee wellbeing and happiness isn’t just about nap rooms, onsite massages, and cafeterias serving healthy food and snacks (though that would be nice!)

29-Jul-2017 GeoOp

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Let’s make it clear – Good mobile staff communication is vital

Many small business owners don’t give a second thought about the need for clear communication.

27-Jul-2017 Employment Hero

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No dedicated hr team? You need these essential hr tools and solutions

Every business owner knows that as soon as you start hiring people, there’s a whole heap of important and must-do HR related tasks and compliance requirements that goes with them.